Compensation: $192,290.00 - $192,290.00 /year *
Employment Type: Full-Time
Industry: Information Technology
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The Technical Product Manager will support the eCommerce team in optimizing the Digital Platform. The role will be responsible for providing technical eCommerce/Digital support for internal teams including online Merchandising, Digital Marketing, Customer Care, Retail and IT teams, as well as external vendors. S/he will serve as a respected leader across the Digital team and the David Yurman organization; ensuring effective communication and alignment across all cross-functional teams and external partners. S/he will be responsible for overseeing ongoing site production releases, effectively releasing new feature and functions, and developing sound processes that ensure that business and technical requirements are effectively met. The ideal candidate will be able to effectively manage the following responsibilities: Business Analysis: + Participate in requirements and discovery sessions, working with business and technology teams including: Digital Business, Technical (Digital and ERP), Merchandising, Marketing/Digital Marketing, Analytics, Customer Service, Retail, etc. + Translate business needs into technical requirements + Document, communicate, and review requirements and acceptance criteria with project team members and sponsors. Ecommerce Development and Maintenance: + Support application development, web operations, user experience, integration and testing teams across all areas to ensure projects are delivered on-time and on-budget. + Collaborate with the Senior Director, Technology on the daily management and oversight of the DY technology platform. + Create and execute test plans. + Manage and execute User Acceptance Testing (UAT) for Digital Platform releases, coordinate all stakeholder groups to complete UAT, including capturing and prioritizing defects for development teams. + Manage and triage requirements backlog and production support tickets considering business priority, effort required, strategic roadmap, and budget - as gathered from multiple stakeholders. + Lead and work with the team on ticket prioritization and planning Operational oversight: + Troubleshoot reported digital issues and engage appropriate parties as necessary during those times + Candidates should have a strong mix of technical and functional experience with eCommerce systems, including order management, payment processing, and front-end UI. + This individual must also efficiently manage multiple initiatives simultaneously and excel in an entrepreneurial, high growth environment. S/he must also have exceptional communication, interpersonal and consensus building skills with the ability to distill complex ideas and summarize important points quickly and effectively. + 2-4 years solid technical experience in executing and delivering using (hybrid) Agile methodology, Jira (user story, ticket management) and Confluence required. + Retail eCommerce experience highly preferred + Knowledge of SAP Hybris, and/or Adobe Experience Manager (AEM) a plus + 4 year degree ID: 2019-1391 External Company URL: Street: 24 Vestry Street
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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