Analyst - Entry level ok (Mountain View)

DaVita in Mountain View, CA

  • Industry: Healthcare - Allied Health - Medical Technologist (MLS)
  • Type: Full Time
  • $126,470.00 - 187,710.00
position filled

5200 Virginia Way, Brentwood, TN 37027, United States of America Corporate Job ID: R0109742 Posted on:01/15/2020

The Analyst of CWOW Deployment, will work on the highly strategic Center Without Walls (CWOW) Electronic Health Record (EHR) program that is creating a patient-centric IT system enabling a better experience for our teammates, physician partners, and most importantly, our patients and their care partners.

This role will be a part of the CWOW Deployment team and will evolve as the application becomes more robust and is deployed to multiple locations.

Core functions include:

  • Enthusiastically champion the change effort moving from legacy systems to CWOW
  • Know details of business process changes, workflow impacts, and reasons for changes
  • Understand CWOW application including key business flows, navigation, etc.
  • Engage on-site with clinic leadership and clinical staff to communicate changes related to specific functions
  • Capture feedback and communicate back to central deployment and IT teams
  • Contribute to the overall clinic go-live strategy

Phase I: Alpha (fewer clinics, more manual processes, additional hands-on support)

  • On-site and remote support in assigned clinic(s) leading clinic staff through set-up and process changes related to CWOW
  • Support clinic staff on navigation and clinical documentation in the CWOW software
  • Quickly resolve any day-to-day challenges as they arise to maintain patient safety and streamlined clinic operations
  • Regularly review processes for consistency and accuracy
  • Audit data for accuracy and safety

Phase II: Beta (more clinics, less manual processes, less hands-on support)

  • Same on-site support model as Phase I but will be spending less time in each clinic
  • Support testing of broader deployment strategy (e.g., training, communications, support model)

Phase III: General Release:

  • Engage as part of the Tiger Team that will provide differential support to clinics across the US that need it, including on-site and remote support
  • Contribute to the overall success of deployment by resolving macro issues as they arise

This Analyst role will be part of a team comprised of highly motivated individuals with clinical, operational, and/or IT background tasked with deploying CWOW in a safe and efficient manner. This role will start as an individual contributor with upward mobility potential.

This role provides excellent cross-functional exposure to the DaVita executive leadership teams and is a great fit for someone interested in learning how facilities function from an IT, clinical, and operations perspective.

Work Stream Engagement:

  • Become trusted member of CWOW deployment team & gain intimate knowledge of work performed
  • Identify problems, risks, and issues before they impact program success
  • Establish trusting working relationships with facility teammates responsible for implementing CWOW

Collaborative Problem Solving:

  • Demonstrate first-principles thinking in analyzing problems and engaging with teammates
  • Leverage hypotheses-based approach to identify, validate, and quantify opportunities
  • Lead sessions to identify root cause and corrective action plan for any issues that arise

Written & Oral Communication:

  • Ability to communicate complex business issues / risks at an executive level
  • Conveys findings in a cohesive story, including summarizing insights from analysis
  • Works closely with teammates to develop long-standing relationships with operators and clinicians

Travel: 40% - 80% travel may be required

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today. Go to to learn more or apply.


Why wait? Explore a career with DaVita today.

Go to to learn more or apply.

5200 Virginia Way,Brentwood,Tennessee,37027,United States of America

DaVita is an equal opportunity employer Vet and Disability. To learn more about what this means click here.

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5200 Virginia Way, Brentwood, TN 37027, United States of America

Since 2008, DaVita has made great strides in realizing its vision for Corporate Social Responsibility, one that reflects a deep-seated belief that we are a community first and a company second.

Have a question? We're here to help! Email: or give us a ring: 1-866-###-####

DaVita is an equal opportunity employer including veteran/disability. To learn more about what this means click here.

DaVita endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing in the application process, please contact at This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Associated topics: ascp, medical laboratory science, microbiology, mls, scientist, technician ii, technician iii, technician lab, technician laboratory, toxicology

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