Head of Professional Services (South Berwick)

  • South Berwick, ME


: $98,970.00 - $156,660.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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Add your resume and apply to jobs with your Glassdoor profile. Create Profile. Job. Head of Professional Services. Location. Norway, All Locations. Employment Type. Permanent Full time. Head of Professional Services. The Head of Professional Services will manage a team of EnoroCX professionals that provide skills and capacity to successfully deliver project implementations for the EnoroCX product in co-ordination with the PMO and Project Managers assigned to projects. Head of professional Services will also plan the resource capacity to meet the demand needs of the EnoroCX organisation and run focused teams that provide continuity of resource for the duration of each project. Going forward our Head of Professional Services will be involved in competency training programs and establish resources in the Nordic countries to support growth as the business evolves into new markets.. Head of Professional Services reports to Head of Customer Services.. Main responsibilities. As our Head of Professional Services, you will provide leadership within the Professional Services organisation in the following areas:. Collaboration with EnoroCX Project Management Office (PMO) to deliver project implementations on time and on budget. Resource planning and strategic workforce planning of the needed resources in the professional services organisation going forward. Implement process improvements to support growth of the organisation. Serve as an escalation point for customers during implementation and represent EnoroCX in management meetings with customers. Ensure effective communication between the professional services teams and other parts of the delivery organisation. As manager you are expected to track revenue of the department towards budget, and to create and monitor relevant KPIs for your employees and various teams.. Skills and Qualifications:. 3-5 years of project management or 3-5 years of leading teams. International implementation experience. Strong leadership and people management skills. Management of remote resources (global delivery or distributed organisation). Strong communication skills (both written and verbal), decision making competence, and meeting facilitation expertise. Excellent oral and written English and Norwegian communication and presentation skills. It is not a requirement, but a background in the energy sector will be an advantage. (Customer information, invoicing and/or meter data management systems). We offer:. Professionally challenging jobs in a dynamic industry. Excellent career opportunities in a growing global company. An informal international work environment. Highly skilled colleagues to learn from both locally and globally. A company culture characterised by a sense of humour, commitment and ownership. A position to based out of our Oslo office, or at any other of our Norwegian offices (Dale i Sunnfjord, Forde, Hamar, Lillehammer or Trondheim). EnoroCX is an expanding product line inside Hansen Technologies, and as we grow, we need to improve our routines and ways of working. We are looking for a person that can motivate and help drive change in the organisation. We are also looking for a person that is structured and highly committed to provide our customers the best service.. If you feel this is exciting, we would love to hear from you! Register your application and CV by clicking the Apply Button.. More information:. If you have any questions, please do not hesitate to contact the hiring manager ...@hansencx.com or Recruitment/HR ...@hansencx.com .. *Please note that this organisation does not offer visa sponsorship. All applicants must be eligible to work in Norway and be fluent in Norwegian to be considered for this position
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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