SAP (IS-Utilities) Customer Relations & Billing Sr Managing Consultant
Compensation: $192,290.00 - $192,290.00 /year *
Employment Type: Full-Time
Industry: Non-Executive Management
IBM Global Business Services: Join a Leader. Consult with us. IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As the Advanced Analytics Leader, you will deliver innovative business consulting, business process design, systems integration, and application design and management to leading commercial and public-sector organizations in 17 industries worldwide. With access to resources that only a global leader can provide, as a consultant you will learn valuable skills, gain access to a vast and diverse network of talented professionals, and enjoy unparalleled career, training, and educational opportunities.
**Your Role and Responsibilities**
Would you like the opportunity to join the IBM SAP organization? Then this is your chance! Our SAP Service Line is a dynamic team who engage with clients to bring them deep industry expertise. It helps clients to identify opportunities to use information technology more effectively, generating new intelligence and thereby improving their business performance and creating competitive advantage.
IBM is seeking a seasoned practitioner responsible for aligning detailed customer service business processes and requirements to SAP CR&B Utilities solutions (tools & applications) in planning and designing / architecting projects as well as providing integration and solution delivery oversight. Will work with and lead deployment teams to ensure sound and leading practice design, end to end integration to support business processes and utility business objectives.
Team leads are responsible for supporting the delivery of the integrated workplan for their team, teaming with client team leads in assigning work and tasks, ensuring clarity and quality while meeting deadlines. Leads will report out to the PMO with regular cadence with defined project templates.
Team leads will maintain responsibility for training and developing junior team mates within the specific module and ensure methodology knowledge is transferred.
Ideal candidate would have 5-7 years IS-U experience with multiple implementation(s) in electric, gas, water, or combined service utilities within the module being considered and upstream & downstream integration.
IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences via Cognitive data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.
IBM is a leader in this global transformation, and there is no better place to launch or further your career. World-class learning opportunities, mentoring and a flexible work environment
you will find a wealth of opportunities within IBM to create the career youve always imagined.
Bottom Line? We out think ordinary. Discover what you can do at IBM
We bring our global industrial-strength Application Management capabilities, modernized for a cloud world, together with our world-class cloud and mobile-powered Enterprise Application and Systems Integration skills. The integration of DevOps Innovation Services and Agile practices, along with IBM Design Thinking and a world of talent, enables us to deliver continuous innovation with speed, quality, and at the cost point required to keep clients at the top of their game.
Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.
Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:
+ Skill development: helping our employees grow their foundational skills
+ Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employees strengths and career aspirations
+ Diversity of people: Diversity of thought driving collective innovation
In 2015, Go Organic filled approximately 50% of our open positions with internal talent that were promoted into the role.
With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!
**Required Technical and Professional Expertise**
Looking for 5+ years of experience in the following:
+ Experience in deploying and leading teams in the deployment of the SAP IS-U billing module in electric, gas, water and combined utilities supporting residential, commercial and industrial class customers.
+ Extensive experience and oversight in rate/tariff design and build for all customer classes including complex bills, TOU rates and Net metering bills.
+ Solution design of billing processes and procedures and support of billing programs such as a landlord, collective billing execution, reversals, and other billing specific procedures.
+ Deep knowledge of the technical and business master data and the integration points that enable the IS-U data model.
+ Extensive experience in the batch job processing chains and exceptions management process.
+ Multiple projects of parallel testing for billing and batch job accuracy.
+ Should have strong knowledge of Bill print in SAP and be able to direct Bill print consultant to produce accurate bills.
**Preferred Technical and Professional Expertise**
**About Business Unit**
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
**Your Life @ IBM**
What matters to you when youre looking for your next career challenge?
Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
**Being You @ IBM**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Associated topics: business, business advisory, business intelligence, business systems analyst, client, consultant, customer, marketing, sales, senior consultant
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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