technology | Technical Support Representative in Chanhassen, MN

Technical Support Representative

  • Infinity Consulting Solutions
  • $55,520.00 - 80,910.00 / Year *
  • Chanhassen, MN 55317
  • Full-Time
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Technical Support Representative

6+ Month Contract to Hire

Chanhassen, MN

Position Requirements:

  • 2+ Years of Technical Support Experience
  • Must be comfortable handling 'walk-ups of internal employees with technical issues that they need your help with
  • Must have a customer service driven mindset
  • Must be comfortable working with people at all levels of the organization
  • AAS Degree and/or Technical certifications are preferred, but not required
  • Experience with an IT ticketing system
  • Ability to accurately collect and track information
  • Working knowledge of Windows 7 computer systems (Knowledge of both Macs and PCs are a plus).
  • Detail-oriented and productive without compromising quality
  • Demonstrated aptitude for technology and solving problems
  • Ability to handle multiple tasks and prioritize them effectively
  • Excellent written and verbal communication skills, ability to use precise wording and customer friendly language

Associated topics: assistance, deskside, front desk, help, help desk, information technology, technical support, technician i, technician iv, technology

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.