Office 365 Application Administrator

Compensation

: $76,400.00 - $112,500.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



Loading some great jobs for you...





SUMMARY:



Office 365 Administrator- Must be clearable U. S. Citizen


Responsible for:
- Incidents and Requests relating Microsoft Collaboration services.
- Handles day to day updates and changes to user accounts.
- Troubleshoot and assist users to resolve problems or issues.
- Experience with Exchange, Skype, and SharePoint in the Cloud and On-premises.
- Utilize and navigate in multiple systems to verify customer services to perform trouble-isolation and repair of service.
- Provide excellent customer service and professionalism to a wide range of customers.
- Ability to accept and implement coaching and feedback in order to achieve individual or team performance objectives.
- Recommend products that enhance or resolve a customers issue.

Qualifications:
- General knowledge of the supporting activities directly related to PC/Mac, Operating Systems, Landlines, Smart Phones, Printers, Network and RSA SecurID tokens.
- Must possess excellent customer service and interpersonal skills.
- Possess technical aptitude for performing technical tasks to resolve customer issues or escalate, as required.
- Familiarity with ServiceNow, ITSM, and LANDesk remote assistance tools.
- Ability to work in a high intensity, stressful environment.
- Ability to work alone or as a member of a team to meet SLAs set forth.
- Perform other duties as deemed necessary by management to support our customer.

Education/Certifications:
- HS Degree Required
- Associates in Information Technology related field Preferred
- CompTIA A+ - Preferred

Benefits:
15 days PTO
7 paid holidays
Comprehensive Benefits Package



Jerome Johnson
Senior Recruiter
Digital Intelligence Systems, LLC (DISYS)
8270 Greensboro Drive, Suite 1000
McLean, VA 22102
(o) 703-###-#### | ...@disys.com
Associated topics: assist, assistance, information technology support, network, support, support specialist, technical support specialist, technician i, technician ii, technician iii * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

Launch your career - Create your profile now!

Create your Profile

Loading some great jobs for you...