Compensation: $150,350.00 - $150,350.00 /year *
Employment Type: Full-Time
Industry: Information Technology
Job CategorySales Job DetailsAbout The Financial Services, Office of Innovation Team The Financial Services Team within the Office of Innovation believes that every financial service experience starts with people: Helping real humans plan for their future, finance their education, protect their families, build their companies, and make big life decisions. These moments are real and emotional.Our team is fortunate to collaborate with Salesforce's most ambitious Financial Services customers to drive human-centered transformations. The companies we work with are asking us to help them rethink their relationships, business models, and how they engage with customers and consumers around questions like: + How can families ensure the safety and security of their dependents today and tomorrow? + What does insurance mean when you "share" more than you "own"? + What is the future of banking in a world when you never need to walk into a retail branch again? + How do you equip individuals to be confident in their financial decisions by making content feel relevant, human and insightful vs. regulated legalese? Role Description: As a Communication Design Lead, you'll collaborate with a cross functional team of Designers, Industry SMES and Experience Strategists. You'll be responsible for developing tangible human-centric strategy that frames opportunities and builds conviction with internal and external stakeholders. You will be involved in all aspects of a project from user-research through to experience definition and C-suite presentations.The ideal candidate must be a curious, empathetic and creative problem solver that can create exceptional user-centered visual strategies while also being an ambassador on the value of design. If you're interested in: + Projects and teammates that push you to grow by challenging your assumptions, skills, and knowledge + Using design and tangible thinking to shape strategy that catalyze's change at the executive and C-suite level + Learning about Financial Services, FinTech, and emerging transformational trends that are shaping and disrupting the landscape of the industry + Leveraging user research and behaviors, stakeholder insights to shape strategy and drive experience solutions + Experimenting and prototyping with technology to bring ideas to life that focus on user experience to differentiate how Financial Services customers GTM and build trusted relationships with their customers + Honing visual and immersive storytelling skills to create engagement and conviction for customers + Shaping experiences that exist in the context of a holistic offering (not just isolated concepts) that connects back to everyday needs of real people Required Skills and Experience + 5+ Years communications design, exec communications, design thinking, facilitation and enablement + Boundless curiosity for identifying emerging experience trends and enthusiasm for using as a catalyst for change to make experiences more effective, relevant and successful + Familiarity with a variety of media to deliver prototypes, including mobile apps, websites, digital/physical controls, AR/VR, and VUI + Proficiency with the following tools: Adobe creative suite, PowerPoint, Keynote, Google slides, Sketch and familiar with graphic facilitation + A self-starter that has extime management skills, is comfortable dealing with ambiguity and can synthesize complex work-streams into a single narrative + Highly collaborative, innovative and a creative non-linear thinker - with the execution skills to make it all count + Ability to travel to meet customer needs Upon applying, please include a cover letter. Posting Statement Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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