UX Design Lead, Financial Services, Office Of Innovation
Compensation: $97,815.00 - $178,020.00 /year *
Employment Type: Full-Time
Industry: Financial Services - Banking/Investment/Finance
Job DetailsAbout The Financial Services, Office of Innovation Team
The Financial Services Team within the Office of Innovation believes that every financial service experience starts with people: Helping real humans plan for their future, finance their education, protect their families, build their companies, and make big life decisions. These moments are real and emotional.Our team is fortunate to collaborate with Salesforces most ambitious Financial Services customers to drive human-centered transformations. The companies we work with are asking us to help them rethink their relationships, business models, and how they engage with customers and consumers around questions like:
+ How can families ensure the safety and security of their dependents today and tomorrow?
+ What does insurance mean when you "share" more than you "own"?
+ What is the future of banking in a world when you never need to walk into a retail branch again?
+ How do you equip individuals to be confident in their financial decisions by making content feel relevant, human and insightful vs. regulated legalese?
As a User Experience Lead, youll collaborate with a cross functional team of Designers, Industry SMES and Experience Strategists. Youll be responsible for developing tangible human-centric strategy that frames opportunities and builds conviction with internal and external stakeholders. You will be involved in all aspects of a project from user-research through to experience definition, prototype development and C-suite presentations.The ideal candidate must be a curious, empathetic and creative problem solver that can create exceptional user-centered visual strategies while also being an ambassador on the value of design. You have a passion for experimenting with new technologies, articulating key design principles to synthesizing trends, all while getting your hands dirty by sketching, composing and coding solutions.
If you're interested in:
+ Projects and teammates that push you to grow by challenging your assumptions, skills, and knowledge
+ Using design and tangible thinking to shape a strategy that catalyzes change at the executive and C-suite level
+ Learning about Financial Services, FinTech, and emerging transformational trends that are shaping and disrupting the landscape of the industry
+ Leveraging user research and behaviors, stakeholder insights to shape strategy and drive experience solutions
+ Experimenting and building experience prototypes to bring ideas to life that focus on user experience to differentiate how Financial Services customers GTM and build trusted relationships with their customers
+ Being the bridge between a compelling story and how that experience is realized for all users at every stage of the journey (B2B, B2C, B2B2C)
Required Skills and Experience
+ 5+ Years user experience and/or user interface design, exec communications, design thinking, facilitation and enablement
+ Exemplary communications skills and comfortable pitching to team and C-suite audiences
+ Boundless curiosity for identifying emerging experience trends and enthusiasm for using as a catalyst for change to make experiences more effective, relevant and successful
+ Familiarity with a variety of media to deliver prototypes, including mobile apps, websites, digital/physical controls, AR/VR, and VUI
+ Proficiency with the following tools: Adobe creative suite, Sketch, Figma, Framer, InVision, Marvel, PowerPoint, Keynote, Google slides, graphic facilitation
+ A self-starter that has excellent time management skills, is comfortable dealing with ambiguity and can synthesize complex work-streams into a single narrative
+ Highly collaborative, innovative and a creative non-linear thinker - with the execution skills to make it all count
+ Ability to travel to meet customer needs
Upon applying, please include a cover letter.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
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Associated topics: gui, interactive producer, interface, ui, ui designer, user interface, ux, ux designer, ux ui designer, wireframing
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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