Employment Type: Full-Time
Industry: Non-Executive Management
Trax, the parent company of Shopkick, is on a mission to bring delight and reward to the consumer shopping experience. As part of the Trax Retail family, we are a pre-IPO unicorn looking to accelerate our growth trajectory as we partner with major brands and retailers, ranging from H&M and Unilever to Best Buy and Purina, to transform the way people engage with stores and products, both online and in the physical world.We have an excellent opportunity for Project Manager to be based in our Atlanta or New York office. Trax is world leader in computer vision for retail, ranking in top 25 Fastest Growing Companies on Deloitte's Technology Fast 500 list. We target only the largest business in the world and already have portfolio of world's biggest brands such as Coco-Cola, AB InBev, Nestle, Henkel, PepsiCo and many more.This position provides both operational and pragmatic support to entire North American region. As Project Manager, you will be reporting to Head of Delivery- North America, the Project Manager's areas of responsibilities include: Understand SLA agreed with the customer/channel partner and ensure that it is fully executed by both Trax and the customer/channel partner. Create and maintain required project artefacts including project schedule, training materials, project requirements documents and presentations for various discussions. Ensure project environment is ready on time including database set up and customer requirements. Setup project phases and activities so relevant resources can be correctly allocated in the Trax scheduling database. Ensure effective communication between project teams (including internal and external partners and consultants) and the customer. Act as primary Trax interface for client project manager, partner project manager, and internal partners (Sales, Product, R&D, Support, QA, etc.). Liaise with the sales organization during the sales-to-services transition and with the support organization during the services-to-support transition. Obtain input from all necessary solution stakeholders within the customer firm/channel partner. Adapts solutions, as necessary, to ensure appropriate support. Coordinate closely with internal sales, sales operations, and service resources to align solution design with customers' business requirements. Prepare and execute product presentations including live demonstrations Create, configure and coordinate Proof of Concept (POC). Create documentation required to support the sales cycle: solution diagrams, technical architecture diagram and more. Provide feedback to product management and engineering team on product features. Demonstrate solid understanding of Trax solutions and tools (Trax components and Trax studio) and assist pre-sales/sales in meetings with local organizations.Requirements: Minimum 4 years' experience of SW project management Ability to analyze, plan, control, and deliver concurrent solutions to schedule and budget targets Demonstrated ability to implement appropriate and consistent project control and reporting processes, provide effective stakeholder management, and mentor and coach project delivery teams Perceptive, collaborative and strongly customer-orientated with demonstrated ability to build strong relationships with clients and internal stakeholders to ensure successful project implementation Flexible, energetic, with a strong sense of entrepreneurship, creative mind, ability to think out-of-the-box Strong leadership skills, readiness to walk an extra mile in order to reach the goals Self-motivated and able to work independently Highly organized and efficient Handles stressful situations and deadline pressures well Demonstrated aptitude for problem-solving Solid verbal and written communication, presentation and facilitation skills in English Ability to present a professional image and to act in the best interests of Trax Hands-on knowledge of the software development lifecycle using structured approaches such as Waterfall, RUP, Agile, etc. - preferred Knowledge of the retail industry - an advantage Experience in Team Management- strong advantageEducation Either strong in business domain (BA skills) or strong technical background (technical architect or technical lead) is strongly preferred Required languages: English - fluent, in French will be an advantage SAAS based experience & Cloud based experienceAny unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Shopkick are considered the property of Shopkick and are not subject to payment of agency fees.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
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