Business Relationship Associate

Employment Type

: Full-Time


: Information Technology

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Location: Lower Merion, PA Description: Our client is currently seeking a Business Relationship Associate Job Summary Provides support to Business Relationship Managers (BRM) to establish new or enhance existing business processes through the strategic partnerships, demand management, IT capability / business need alignment and customer satisfaction. Job Responsibilities Builds a trusted relationship with multiple roles in the business unit Participates in planning sessions with team members. Monitors demand pipeline, reporting on volumes and trends. Performs routine analysis and reconciliation of plan to actual and works to gain and document an understanding of any variance. Supports BRMs in monitoring and reporting on escalated issues. Support BRMs in shaping demand, including idea generation, solution options and estimation development for hand off to Development, Infrastructure and/or Security teams. Minimizes business value lost during project execution by monitoring project status reporting for issues and participating in project change request reviews to assess impact to previously set expectations. Works collaboratively with IT management to develop clear and concise communications with respect to demand, incidents, problems, and change management as needed. Supports IT change management activities. Maintains awareness of changes to strategy, goals and processes to ensure requirements appropriately reflect the need of the organization. Supports the BRMs in tracking and documenting stakeholder's satisfaction, services consumed, and service level reporting. Provides support for business reviews and prioritization activities. Degree / Licenses and Professional Certifications Bachelor's degree required or equivalent experience. Property & Casuality Accreditaions, i.e. AINS preferred. Master's preferred. Experience 4 years as a Business Analyst or in a Project management role in an IT environment with significant customer exposure. Skills Strong writing and communication skills. Strong leadership ability; able to work with a group to set its objectives and agenda, generate allegiance to those objectives, and guide and motivate achievement. Strong people management skills: Plan, direct, motivate, supervise, and coordinate work activities of staff. Strong project management skills: Plan, organize, monitor, and control projects, ensuring efficient utilization of resources, to achieve project objectives and deadlines. Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner. Abilities Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions. Critical thinking; Applies organizational acumen to identify and maintain focus on key success factors for the organization. Superior attention to detail. Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities Ability to work independently and without supervision. Ability to work and lead effectively as part of a team. Contact: This job and many more are available through The Judge Group. Find us on the web at - provided by Dice
Associated topics: business, business analysis, business intelligence, consultant, crm, information technology consultant, market, marketing, sales, senior consultant

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