• U.S. Department of Veterans Affairs
  • East Meadow , NY
  • Information Technology
  • Full-Time
  • 2199 Devon St


The VISN 3 QA Manager Dietitian is responsible for the QA program for the centralized food production unit and subsequent service of those foods to patients at all receiver sites. This dietitian provides professional and management support, which includes planning, implementing and directing quality assurance and food safety programs throughout the VISN.

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You may be eligible to apply for the Education Debt Reduction Program if funds are available.

1. Manages a comprehensive program to measure compliance and overall achievement in
providing food production. Manages the performance improvement and quality control programs.
Develops, monitors, and ensures compliance with local, VISN, and VHA performance measures
and monitors
2. is responsible for developing all policies and procedures that measure quality of centralized
commissary as well as food services for the receiver sites.
3. Evaluates the current food production and service system in relation to patient satisfaction and
makes recommendations to the VISN Food Service Director for areas to improve or requiring
further review.
4. Assesses quality of work produced , qualified product taste panels, safety and sanitation
programs, Hazard Analysis Critical Control Point Program (HACCP), infection control program,
menu review and other quality improvement monitors. Implements changes based on above
monitors and systematic internal and external reviews to assure compliance with all regulatory
agency requirements (i.e. Joint Commission (JC), American Dietetic Association (ADA), Food
Code and specific VHA guidelines.
5. coordinates the menu planning and implementation processes for the VISN. Assures that all
menus meet the nutrition requirement as established in the Diet Manual, budgetary standards,
production limitations, and food delivery system needs.
6. prepares routine reports on a quarterly basis to compile food reviews, taste panels and patient
satisfaction presents findings to managers with recommendations for improvement.
7. Integrates customer service, including patient satisfaction and stakeholder support, into the
strategic plan.
8. As part of site visits participates in local sensory evaluations as well as taste panels, meets
with other staff and patient groups as necessary to discuss the quality of foods served. Refers
plating and recipe issues to the test kitchen dietitian and or site manager for follow up action.
9. Evaluates equipment issues as part of routine work, reports and tracks any issues and makes
specific recommendations for replacement. Participates in weekly multi service reviews of
equipment. Tracks equipment issues.
10. Monitors food wastage through expiration, discards due to quality or safety issues assists in
tracking causative factors as well as common problems that affect wholesomeness of foods.
Report waste on spreadsheet weekly.
11. Monitors contract and in house pest control programs works with EMS to monitor outside
pest controllers.
12. Monitors purveyors who supply food and supplies to the centralized commissary works with
them to assure their adherence to HACCP plans as well as any issues identified by Commissary
or receiver sites.
13. Coordinates all recall efforts from internal or external sources in relation to food safety.
14. Maintains all MSDS information assuring that the commissary has updated information.
Reviews employees issued PPD's for appropriateness also verifies equipment such as eyewash
stations to assure they are in working order.
15. Participates in facility, and VISN committees as assigned
16. Conducts testing of food samples on premises and preparing samples for offsite labs.

Work Schedule: Monday - Friday, 8:00 am to 4:00 pm
Fi nancial Disclosure Report: Not required

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


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Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process
  • Qualifications

    To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/16/2019.
    Basic Requirements :
  • United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency: Dietitians must be proficient in spoken and written English as required by 38 U.S.C. 7402(d)
  • Education and Supervised Practice: (1) The individual must have earned a bachelor's degree from a U.S. regionally accredited college or university or foreign equivalent and fulfilled each of the following criteria: Completed a didactic program in dietetics accredited by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) Completed an ACEND accredited or approved supervised practice program. Time spent in a dietetic internship or supervised practice program does not qualify as creditable experience.
  • Registration: - All applicants must be registered with the Commission on Dietetic Registration (CDR) the credentialing branch of the Academy of Nutrition and Dietetics formerly known as the American Dietetic Association (ADA).
  • Grade Determinations : GS-12 Completion of 1 year of experience equivalent to the next lower grade level. This experience would be described as independently planning, developing and directing all nutrition care activities (e.g., food service and/or clinical nutrition). Registered dietitians serve as important members of the interdisciplinary team of care providers and focus on offering exceptional nutrition care and guidance to optimize health. Registered dietitians work in a variety of settings, such as hospitals, outpatient centers, residential treatment programs and patient homes. They are responsible for using evidence-based approaches to develop menus, counsel patients and provide nutrition care.

    In addition to the experience above, the candidate must fully demonstrate the following KSAs:
  • Ability to develop, maintain, and supervise a system of internal reviews and direct quality control and performance improvement studies to assure compliance with various accrediting, regulatory, and agency authorities.
  • Knowledge of the principles of program management and oversight required to develop program goals and objectives, administer and monitor program, evaluate program outcomes/accomplishments, set and redefine priorities, and implement effective solutions in processes/systems as needed.
  • Ability to act as a consultant for staff.
  • Ability to determine the continuing education needs of staff and appropriate resources to meet those needs.
  • Knowledge of human resource management principles and the ability to manage/supervise, i.e., plan, organize, delegate, direct, control, review activities of groups of subordinates.
  • Ability to direct and supervise food service and production with focus on customer acceptance and budgetary guidelines to include principles of menu planning, food purchasing, delivery schedules, and ability to estimate food quantities.

  • References: VA Handbook 5005/80, Part II, Appendix G20, Dietitian Qualification Standard, dated September 5, 2014.

    The full performance level of this vacancy is GS-12.

    Physical Requirements: See VA Directive and Handbook 5019


    IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

    Additional information

    This job opportunity announcement may be used to fill additional vacancies.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This position is in the Excepted Service and does not confer competitive status.

    VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

    If you are unable to apply online view the following link for information regarding an Alternate Application.

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    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, r sum , C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

    NOTE: The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will recommend grade and HR will determine step in accordance with policy.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

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    Background checks and security clearance

    Security clearance


    Drug test required


    Position sensitivity and risk

    Noncritical-Sensitive (NCS)/Moderate Risk

    Trust determination process


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    Required Documents

    To apply for this position, you must provide a complete Application Package which includes:

  • Resume

  • VA Form 10-2850c Application for Associated Health Occupations can be found at:

    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • Professional Certification
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  • Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 \"Application for 10 Point Veteran Preference\" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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