ERP Systems Administrator

VACO Technology in Denver, CO

  • Industry: Information Technology - Data Architect/Analyst/Administrator
  • Type: Full Time
  • $92,790.00 - 131,530.00
position filled

The ERP Administrator is responsible for integrating the day-to-day operational business functions, maintenance, training, and technical assistance to the end users of the ERP system.

Job Responsibilities

:

  • To become the organization liaison with Jesta
    • Gather information from multiple resources to define and fix issues.
    • Coordinate weekly issue calls with Jesta coordinate build deliveries and upcoming installations
    • Log reported cases in Jesta as needed
    • Troubleshoot and run diagnosis scenarios in testing environment in partnership with internal team and Jesta team members
    • Test and Deploy system fixes and updates.
    • Coordinate cases reported internally in partnership with team, researches and finds issues root cause such as internal issue, data issue, training need, or Jesta support needed

  • Test and Deploy system improvements
    • Run business cases in test environment and provide step by step business process to Business owners to validate information
    • Get approval to promote system updates to production
    • Run multiple scenarios in test environment to ensure system updates are correctly executed
    • Provide suggestions for handling routine technical problems
    • Escalate system issues/trends that impact multiple end users to appropriate partners
    • Provide summary report including solved and ongoing identified issues to appropriate partners

  • Training
    • Create, maintain, and update step-by-step processes and guidelines for user community to use as training material and documentation
    • Keep documentation and team member training material up to date
    • Act as first point of contact for user community issues
    • Partner with appropriate parties to ensure system updates are widely shared with end user community

Job Qualifications

:

  • Bachelor's degree in computer science, information technology, or related field
  • Three to five years hands on experience implementing and/or administering a relational database ERP system in a consumer goods or retail operating comfpany
  • Experience with as many of the following as possible: ERP systems similar to Jesta, Oracle, Microsoft SQL Server, SQL statements, PL/SQL, VBA, C#, .NET, database administration duties
  • Experience with database migration and setting up and managing database connections
  • Experience with EDI strongly preferred
  • Able to multitask, prioritize, and manage time efficiently
  • Accurate and precise attention to detail and organizational skills
  • Strong written and verbal communication skills
  • Good interpersonal skills and communication with all levels of management


Associated topics: data administrator, data center, data engineer, data integrity, data manager, data warehousing, database, mongo database administrator, sql, sybase

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